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FAQ

  • How do I book?

    Simply call the Launceston clinic on (03) 6330 2189 or Kings Meadows clinic on (03) 6344 5366, or drop in and see us to make an appointment. Please note that walk-in appointments are not available.  Our veterinarians are booked throughout their day and this means that advance booking is required in order to complete our daily work

  • Where are you located?

    Launceston, Tasmania. We are based at 7 Canal Street, Launceston (opposite Harvey Norman) and at 207 Hobart Road, Kings Meadows. LIMITED FREE CAR PARKING IS AVAILABLE FOR CLIENTS. Other options are available, please ask our staff about this.  

  • Do you offer emergency after hours services?

    For any genuine emergency we are here to help. Please call the usual business number (03) 6330 2189 or (03) 6344 5366 and you will be directed to the duty emergency veterinarian. Please understand that our veterinarians work during the day and then proceed to on call duties. Therefore, triage of afterhours calls to evaluate urgent emergencies must occur in order to keep this service sustainable. Increased call out fees apply depending on the time and day. Afterhours calls cannot be used for convenience. 

  • Why should I choose Pets Life Veterinary Care?

    At Pets Life, we are devoted to ensuring your pets get the highest quality care. Your pet will get all the time and effort required to find the most suitable outcome and health solution, along with the love and attention your pets need to help make the trip to the vet a happy one. We value communication highly, and have the ability to tailor care solutions suitable to both the animal and the client. For those with concerns about bringing your pet to the clinic we also offer house calls.

  • What hours are you open?

    We are open 8:30am - 5:30pm Monday - Friday and 9:00am - 11:00am on alternate Saturdays from the Canal St clinic. The Kings Meadows clinic is open 8:30am-5:00pm Mon-Thurs and 9:00am-5:00pm Fridays. Public holidays and after hours - emergency service only.

  • What animals do you take care of?

    We care for all small animals, furry and feathered! - birds, dogs, cats, rabbits, ferrets, rodents, you name it we can do it!

  • What services do you offer?

    Pets Life offers consultations daily at your convenience so call now if you need some help. We offer a high quality clinical skill set including surgery ranging from routine to complex. Dr Jenny has a keen interest in dermatology and medicine so patients needing in depth investigation for elusive problems are welcomed. We also offer emergency care for any patient in immediate distress.

  • Current Veterinary professional shortage 

    You may be aware that the profession (like many others) is experiencing a widespread shortage of workers. This means that appointments are limited and veterinarians are working longer hours than ever before. We endeavour to accommodate everybody but at times this can simply be an impossible task. We ask for respect and understanding as we continue to do our work. 

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