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FAQ

  • How do I book?

    Simply call the clinic on (03) 6330 2189, or drop in and see us to make an appointment. Please note that walk-in appointments are not available.  Our veterinarians are booked throughout their day and this means that advance booking is required in order to complete our daily work

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  • Where are you located?

    Launceston, Tasmania. We are based at 63 Charles Street, Launceston (next door to Harvey Norman). LIMITED FREE CAR PARKING IS AVAILABLE FOR CLIENTS. 

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  • Do you offer emergency after hours services?

    We offer an emergency after hours service for our clients during the week. Please call 1300 654 622 where you will speak to an on call veterinarian at our triage service VetChat. If your case requires emergency care, VetChat will alert our on call Veterinarian who will be ready on standby. Please understand that our veterinarians work during the day and then proceed to on call duties. Therefore, triage of afterhours calls to evaluate urgent emergencies must occur in order to keep this service sustainable. If you have an emergency of a weekend or public holiday the Animal Emergency Hospital Launceston are available from 5pm Friday through until 8am Monday. Find them at 207 Hobart Road, Kings Meadows (03) 6310 8499.

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  • Why should I choose Pets Life Veterinary Care?

    At Pets Life, we are devoted to ensuring your pets get the highest quality care. Your pet will get all the time and effort required to find the most suitable outcome and health solution, along with the love and attention your pets need to help make the trip to the vet a happy one. We value communication highly, and have the ability to tailor care solutions suitable to both the animal and the client. 

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  • What hours are you open?

    We are open 8:30am - 5:30pm Monday - Friday and 9:00am - 1:00pm on Saturdays. After hours - emergency service only.

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  • What animals do you take care of?

    We care for all small animals, furry and feathered! - dogs, cats, rabbits, birds, ferrets, rodents, you name it we can do it!

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  • What services do you offer?

    Pets Life offers consultations daily at your convenience so call now if you need some help. We offer a high quality clinical skill set including surgery ranging from routine to complex. Dr Jenny has a keen interest in dermatology and medicine so patients needing in depth investigation for elusive problems are welcomed. We also offer emergency care for any patient in immediate distress.

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  • Current Veterinary professional shortage:

    You may be aware that the profession (like many others) is experiencing a widespread shortage of workers. This means that appointments are limited and veterinarians are working longer hours than ever before. We endeavour to accommodate everybody but at times this can simply be an impossible task. We ask for respect and understanding as we continue to do our work. 

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